Advice for Improving the Experience of Web-Based Patient Portals: Qualitative Interviews With Caregiver-Adolescent Dyads.

ABSTRACT:

Background

Web-based patient portals can benefit adolescents and their caregivers by increasing access and providing greater understanding of one's health information, enhancing communication with clinicians, and supporting caregiver influence. Despite these benefits, adolescent uptake has been low with high attrition rates. Feedback from adolescents and caregivers is essential to improve the uptake and usability of the web-based patient portal.

Objective

The aim of the study is to identify advice for medical informatics administrators and clinicians directed at improving the adolescent and caregiver experience with the web-based patient portal.

Methods

Caregivers completed a demographic survey followed by separate qualitative, semistructured interviews with adolescen

SUBMITTER: Granberg RE 

PROVIDER: S-EPMC12464496 | biostudies-literature | 2025 Sep

REPOSITORIES: biostudies-literature