Physicians' Experiences Using Secure Messaging for Diabetes Management: A Qualitative Study.

ABSTRACT:

Background

The COVID-19 pandemic led to increased demand for remote management of type 2 diabetes using secure messaging, or patient-provider text-based communication. Prior research on secure messaging has described the content of messages sent for type 2 diabetes management and demonstrated its impact on clinical outcomes. However, there is a gap in knowledge about how secure messaging performs as a communication medium for specific tasks in clinical care (eg, prescription management and discussing medical questions). Additional research is needed to understand physicians' experiences using secure messaging to communicate with patients about clinical tasks that support diabetes management.

Objective

This study aims to investigate physicians' experience using secure messagi

SUBMITTER: Kragen B 

PROVIDER: S-EPMC12468167 | biostudies-literature | 2025 Sep

REPOSITORIES: biostudies-literature