Understanding the experience of clinicians and non-clinical staff in Integrated Virtual Care, a hybrid primary care program in rural Ontario, Canada: a qualitative study.

ABSTRACT:

Background

Current physician shortages are exacerbated in rural areas, worsening access to primary care. In Renfrew County, Ontario, the Integrated Virtual Care (IVC) program addresses this by attaching patients to a family physician working predominantly off-site, supported by an interprofessional healthcare team at a local clinic. Patients receive a hybrid of in-person and virtual care, based on their individual clinical needs and preferences. Limited evidence exists regarding the experiences of clinicians and non-clinical staff working in hybrid teams, with some members working off-site. This study explored the experiences of family physicians, interprofessional health providers (IHP), and non-clinical staff (clerical staff, managers, and leaders) working in a hybrid primary car

SUBMITTER: Cronin S 

PROVIDER: S-EPMC12487192 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature