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Training in communication skills for healthcare providers in chronic care: a systematic review.


ABSTRACT:

Objectives

Communication skills training (CST) is essential for healthcare providers in chronic care, enabling patient-centered, empathetic, and effective interactions. This systematic review sought to identify evidence on the effectiveness, content, and teaching methods of CST programs for providers in chronic care. It aimed to identify universal principles and adaptable strategies that help improve communication skills across diverse chronic conditions.

Methods

Five databases (Medline/PubMed, Web of Science, Scopus, PsycINFO, and Cochrane Library) were searched from inception to August 2024. Randomized controlled trials (RCTs) and quasi-experimental studies evaluating the impact of CST programs on healthcare providers in chronic care were included. Study selection was carr

SUBMITTER: Peimani M 

PROVIDER: S-EPMC12492962 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature