Patients' sense of gain experience and its influencing factors: a cross-sectional study in Foshan, China.

ABSTRACT:

Objectives

Patients' sense of gain experience (PSGE) is the comprehensive feeling throughout the treatment process, which is a critical benchmark for evaluating comprehensive medical and health system reform in China. This study aims to assess the current status of PSGE in public hospitals and identify important associated factors, providing evidence-based recommendations for improving healthcare services.

Design

This was a cross-sectional study conducted from October to November 2023.

Setting

A total of 14 public hospitals in Foshan, Guangdong Province, China.

Participants

There were 3223 responses, including 1592 from outpatients and 1631 from inpatients.

Primary outcome measure

PSGE was assessed across five domains: time accessibility, service accessi

SUBMITTER: Xia P 

PROVIDER: S-EPMC12496085 | biostudies-literature | 2025 Sep

REPOSITORIES: biostudies-literature