Quality improvement and workplace wellbeing capacity and capability in Aotearoa New Zealand emergency departments. A nationwide mixed methods survey.

ABSTRACT:

Background

Healthcare workers in emergency departments (EDs) need to function optimally to deliver high-quality healthcare. High levels of burnout negatively impact these workers' delivery of quality care to their patients. Quality improvement and workplace wellbeing programmes may simultaneously improve quality of care and burnout. Global recommendations for strengthening quality improvement and workplace wellbeing are increasingly available for healthcare services. Understanding organizational capacity and capability for improvement and wellbeing is an important first step in co-designing change. This study sought to assess the capacity and capability for quality improvement and workplace wellbeing initiatives in New Zealand EDs.

Methods

In a convergent mixed methods study

SUBMITTER: Nicholls M 

PROVIDER: S-EPMC12500324 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature