Community-based health insurance beneficiaries' satisfaction with health service provision and its predictors at outpatient department of public health facilities in Ethiopia: findings from a cross-sectional study.

ABSTRACT:

Background

Ethiopia's Community-based health insurance (CBHI) is currently providing financial protection to more than 54 million beneficiaries (64% of the target population). Beneficiaries' satisfaction with health service provision is among the important factors that influence the decision to enroll and renew. Despite the importance of satisfaction in influencing such important decisions, there is limited evidence on systematic studies conducted at a national level on CBHI beneficiaries' satisfaction with health care service provision. Hence, this study aimed to measure the level of CBHI beneficiaries' satisfaction with health service provision and identify its determinants in Ethiopia.

Methods

This study employed a health facility-based cross-sectional study design. A tot

SUBMITTER: Debebe T 

PROVIDER: S-EPMC12502284 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature