Public satisfaction and trust towards the health system in China and associated factors: a mixed-methods study.

ABSTRACT:

Background

Public's perceptions of the health system provide valuable insights into its performance and inform future directions for improvement. This research aims to evaluate changes in public satisfaction and trust towards China's health system from 2011 to 2021 and to identify the key factors influencing these perceptions.

Methods

Using a mixed-methods design, this study examined changes in public satisfaction and trust in China's health system from 2011 to 2021 and explored the key factors associated with public satisfactionand trust. Quantitative data were drawn from the Health and Healthcare module of the Chinese General Social Survey, and qualitative in-depth interviews with 31 key informants were conducted to investigate these issues and uncover the underlying reaso

SUBMITTER: Lin Y 

PROVIDER: S-EPMC12502509 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature