Improving cross-learning in clinical teams using daily on-site reflective meetings.

ABSTRACT:

Introduction

Learning is fundamental for improving patient safety and quality. Historically, people have focused on learning from unsuccessful performances, such as accidents, incidents, or near-misses. Contemporary approaches to patient safety emphasize the importance of learning from successful everyday work. This approach to learning is less common in the healthcare system and does not carry the same sense of urgency as learning from work that does not go well. Broadening an organization's learning strategies to include learning from everyday work requires adopting new methods and mindsets.

Methods

This study describes the experience of implementing the Resilient Performance Enhancement Toolkit (RPET) in a multisite primary care organization. RPET was introduced through s

SUBMITTER: Khattabi N 

PROVIDER: S-EPMC12504320 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature