Hospital care does not meet the communication needs of patients with hearing loss: A qualitative study of patient experiences.

ABSTRACT:

Background

Good communication is essential for high quality healthcare. People with hearing loss face communication challenges during health encounters, which may compromise their experience with care and outcomes, especially in noisy or stressful acute care facilities. Tools and strategies to facilitate two-way communication with these patients and other members of their healthcare team may help address this gap. This study describes the communication-related experiences of patients with hearing loss in Alberta hospitals, which can help inform future strategies in this setting.

Methods

Drawing on qualitative description, we conducted focus groups and individual interviews with people with hearing loss who had a recent hospital experience in Alberta, Canada. Focus group and

SUBMITTER: DeBusschere A 

PROVIDER: S-EPMC12513649 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature