Perceptions and insights: A qualitative assessment of an AI-assisted psychiatric triage system implemented in an outpatient hospital setting.

ABSTRACT:

Introduction

The Canadian healthcare system is approaching a breaking point. With mental health being a leading cause of disability, innovative solutions are necessary to provide adequate care. Digital mental health programs, such as electronic cognitive behavioral therapy, have proven effective in reducing the challenges of traditional psychotherapy, such as long waitlists, stigma, geographic barriers, and time constraints. Furthermore, artificial intelligence (AI) has shown potential utility within the healthcare system, particularly in treatment recommendations and improving patient engagement. Despite the benefits that AI and digital mental health programs provide, they are rarely implemented in real-world healthcare settings.

Objective

This study aims to explore patient

SUBMITTER: Knyahnytskyi O 

PROVIDER: S-EPMC12536140 | biostudies-literature | 2025 Jan-Dec

REPOSITORIES: biostudies-literature