Understanding patient barriers and enablers to accessing community resources: a qualitative study to inform navigation service delivery.

ABSTRACT:

Background

Individuals face multifaceted barriers to accessing community resources, which can significantly impact their ability to obtain necessary support and services. This study examines barriers and enablers to access community resources among primary care patients and explores the interplay between individual- and system-level factors that influence access to resources.

Methods

In this qualitative study, we conducted 32 semi-structured interviews with primary care patients who participated in a social prescribing trial that compared two navigation services: ARC (patient-centered longitudinal support) vs. Ontario-211 (free 24-hour helpline service) in two regions, Ottawa and Sudbury, in the province of Ontario, Canada. We conducted thematic data analysis with a deductiv

SUBMITTER: Saluja K 

PROVIDER: S-EPMC12551251 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature