Using Self-Scheduling to Improve Screening Mammography Completion Rates.

ABSTRACT:

Purpose

Self-scheduling has the potential to enhance convenience and patient engagement. We compared outpatient screening mammography completion rates before and after implementing an online self-scheduling system between patients who use self-scheduling versus traditional scheduling.

Methods

In February 2021, a self-scheduling process was implemented at an institutional level through the Epic MyChart online portal, allowing patients to self-schedule screening mammography. This retrospective cohort study included women aged 18 and over who scheduled outpatient screening mammography in a tertiary health care facility from October 1, 2017, to June 30, 2023, had at least one encounter during the pre-implementation phase and one encounter during the postimplementation period, an

SUBMITTER: Cortes G 

PROVIDER: S-EPMC12551405 | biostudies-literature | 2025 Mar

REPOSITORIES: biostudies-literature