Patients' experiences using an educational virtual assistant for review of reproductive genetic screening results.

ABSTRACT: This observational study aimed to capture patients' experiences after reviewing carrier screening (CS) and/or noninvasive prenatal cell-free DNA testing (NIPT) results with Natera's Educational Virtual Assistant (NEVA). Patients, partners of patients, or other individuals designated to review the patients' results were included if they consented to follow-up contact. Eligible individuals were sent a text message or e-mail requesting that they complete a survey. The survey collected demographic data and patients' experiences with NEVA across five domains (overall satisfaction, ease of use, overall sentiments, knowledge and perceived understanding, and preferences for results delivery and education) using a combination of multiple-choice, ranking, and Likert-scale questions. Comparisons were

SUBMITTER: Yarnall S 

PROVIDER: S-EPMC12560615 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature