Digital Transformation of Medical Services in Romania: Does the Healthcare System Meet the Current Needs of Patients?

ABSTRACT: Background: The digitalization of medical services is promoted as a solution for improving access, quality, and efficiency within healthcare systems. In this context, the study investigates the extent to which digitalization in Romania meets the current needs of patients through a convergent analysis of user perceptions and managerial perspectives. Based on the specialized literature, the research tests two hypotheses: (H1) the implementation of digital technologies significantly contributes to improving the quality of medical services and operational efficiency; (H2) digitalization has a positive impact on patient satisfaction by facilitating access to care and improving communication with medical personnel. Methods: The study adopted methodology is cross-sectional and mixed

SUBMITTER: Pacuraru IM 

PROVIDER: S-EPMC12563242 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature