Using Conversations, Listening and Leadership to Support Staff Wellness: The CALM Framework.

ABSTRACT: Healthcare workers' (HCWs) wellness is a critical concern, particularly following the COVID-19 pandemic. Staff Wellness Rounding (SWR) has emerged as a leadership-driven strategy to support HCWs but research on its effectiveness remains limited. This study examines the impact of SWR within a large healthcare organisation in Australia and introduces the CALM (Conversation, Active Listening, Leadership Engagement, Mechanism for Feedback) Framework to enhance leadership-driven wellness initiatives. SWR was implemented across six acute hospitals and 14 community health centres in New South Wales, Australia (July to October 2021). A sequential mixed-methods design was used to evaluate SWR effectiveness, leadership engagement, and key components for a structured wellness approach. Phase One incl

SUBMITTER: Iqbal U 

PROVIDER: S-EPMC12563315 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature