Non-Physician Contributors to Patient Satisfaction in a Japanese Primary Care: A Cross-Sectional Secondary Analysis of Patient Satisfaction Surveys.

ABSTRACT:

Background

Patient satisfaction is a key indicator of healthcare quality. While physician-related factors are well studied, less is known about how non-physician staff contribute to satisfaction in primary care. This study examined the association between patient satisfaction and multidisciplinary staff involvement in a Japanese primary care clinic.

Methods

We conducted a secondary analysis of patient satisfaction survey data collected from 2019 to 2022. The primary outcome was overall satisfaction with the visit, dichotomized as "highly satisfied" versus "less than highly satisfied." Modified Poisson regression with robust standard errors estimated prevalence ratios (PRs) and 95% confidence intervals (CIs). Multivariable models included satisfaction with non-physician staff

SUBMITTER: Morikawa K 

PROVIDER: S-EPMC12585799 | biostudies-literature | 2025 Nov

REPOSITORIES: biostudies-literature