Family physician perspectives on managing indirect patient care activities in the electronic inbox: a systematic mixed studies review.

ABSTRACT:

Introduction

Family physicians spend approximately half their professional time on indirect patient care activities (IPCA). Essential to patient care, inbox IPCA includes renewing prescriptions, checking lab results, and reviewing messages. However, IPCA detracts time from direct patient care and has been linked to burnout, potentially contributing to the family medicine crisis in Canada. Our objective was to understand the range of family physicians' experiences and perspectives regarding electronic inbox management.

Methods

We conducted a systematic review of peer-reviewed articles, published in English between 1 January 2012, and 22 April 2024, that addressed family physicians' perspectives on tasks related to the electronic inbox and used any method of primary data colle

SUBMITTER: Scholes AK 

PROVIDER: S-EPMC12636522 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature