Patient administrative burden: a scoping review.

ABSTRACT:

Introduction

High administrative costs are a notable feature and frustration of the American health care system. Administrative complexity drives excess health care spending and clinician burnout. There is growing interest in patient administrative burden: the nonclinical, administrative work a patient must do to use the health care system.

Methods

Following the PRISMA-ScR framework, we conducted a scoping review to synthesize empirical evidence characterizing patient administrative burden in US health care delivery from 2002-2024 using a systematic search across 4 indexed databases. To conduct this search in the absence of standard MeSH (Medical Subject Heading) terms, we first developed a conceptual model of "patient administrative burden" to define inclusion and exclusion

SUBMITTER: Kyle MA 

PROVIDER: S-EPMC12637203 | biostudies-literature | 2025 Nov

REPOSITORIES: biostudies-literature