Understanding the Differences Between Online and Offline Mental Health Help Seekers: Cross-Sectional Comparative Study.

ABSTRACT:

Background

Telepsychiatry has gained considerable attention, particularly during the COVID-19 pandemic. Although various factors influence the choice between online and offline modalities, differences among populations remain underexplored.

Objective

This study aims to compare adults seeking mental health support online and offline in private clinics.

Methods

In this cross-sectional study, we assessed differences in sociodemographic factors, internet accessibility and usability, previous help-seeking history, personality traits assessed using the Arabic Big Five Personality Inventory, and levels of self-stigma measured using the Self-Stigma of Seeking Help Scale.

Results

In total, 259 participants were included (136 online and 123 offline). The online group had

SUBMITTER: Adwi M 

PROVIDER: S-EPMC12639346 | biostudies-literature | 2025 Nov

REPOSITORIES: biostudies-literature