Generative AI Chatbot for Diabetes Management: Formative 2-Part Qualitative Study Using DTalksBot Involving Patients and Clinicians.

ABSTRACT:

Background

Diabetes mellitus requires continuous self-management to prevent complications. Patients frequently rely on online resources and mobile apps for diabetes-related information; however, these often lead to information overload, limited personalization, and difficulty in navigation. Generative artificial intelligence (AI) chatbots may address these challenges by providing accessible, personalized, and responsive guidance.

Objective

This study aimed to explore the potential role of generative AI chatbots in diabetes management through a 2-part qualitative evaluation. Part 1 examined patients' information needs, user experiences, and expectations. Part 2 investigated specialists' perspectives on the practical utility of generative AI chatbots in supporting diabetes sel

SUBMITTER: Jeon S 

PROVIDER: S-EPMC12658402 | biostudies-literature | 2025 Nov

REPOSITORIES: biostudies-literature