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Service preferences of printing houses as a basis for developing product-service system solutions.


ABSTRACT: In the current economic structure, a shift is observed from traditional production to a Product-Service System model among manufacturing companies. This transformation allows for more efficient resource utilization, focusing on higher-margin services. Integrating services with products enhances understanding of customer needs, leading to increased loyalty and improved market positioning. Developing Product-Service System solutions requires knowledge of service needs in specific sectors, a challenging yet crucial aspect. This study analyzes service preferences related to printing machines in print companies. A survey was conducted in 80 printing houses, exploring needs in four service categories: Polish Classification of Products and Services (A), printing machines (B), printing processes (

SUBMITTER: Salwin M 

PROVIDER: S-EPMC12660318 | biostudies-literature | 2025 Nov

REPOSITORIES: biostudies-literature