Bridging trust gaps: Stakeholder perspectives on AI adoption in the United Kingdom NHS primary care.

ABSTRACT:

Objectives

This study investigates the factors influencing artificial intelligence (AI) acceptance in the United Kingdom (UK) National Health Services (NHS) primary care across different stakeholder levels. It explores key barriers and enablers, focusing on workforce impact, organisational influences and ethical considerations.

Methods

A mixed-methods, between-subjects approach was employed to capture stakeholder perspectives on AI trust and acceptance. Eligible participants were NHS primary care employees working at macro-, meso- and micro-levels. An online survey was distributed via Prolific and included both closed- and open-ended questions. This was followed by semi-structured interviews with a subset of volunteers. Quantitative data were analysed using descriptive stati

SUBMITTER: Sides T 

PROVIDER: S-EPMC12660648 | biostudies-literature | 2025 Jan-Dec

REPOSITORIES: biostudies-literature