Super Users' Reported Best Practices for Coordinating Proactive Integrated Use of Virtual Health Care Resources: Prospective Concurrent Mixed Methods Human-Centered Design Study.

ABSTRACT:

Background

Proactive integrated virtual health care resource (VHR) use is the self-initiated, coordinated use of applicable virtual systems as a team or an individual for coordinating timely delivery of high-quality health care. Based on literature and the purpose of this project, super users are defined as clinical team members identified by colleagues as proactive users of VHRs (ie, early adopters) who coordinate care delivery and champion resource use. Super users' proactive integrated VHR use improves workflow and workload efficiency and supports provider uptake and promotion, which increases patient adoption and sustained use to improve care outcomes. Previous studies have not examined super users' integrated use of available VHRs across the health care continuum or within ser

SUBMITTER: Haun JN 

PROVIDER: S-EPMC12663705 | biostudies-literature | 2025 Nov

REPOSITORIES: biostudies-literature