Development and validation of the healthcare provider and family bidirectional digital communication scale.

ABSTRACT:

Introduction

Effective communication between healthcare providers and families is critical in ICUs, yet existing assessment scales predominantly focus on unidirectional, face-to-face interactions. The COVID-19 pandemic accelerated adoption of digital communication modalities that have persisted in contemporary practice. This study developed and validated the Healthcare Provider and Family Bidirectional Digital Communication Scale (HF-BDCS) to address these gaps.

Materials and methods

The HF-BDCS was developed through literature review and qualitative interviews with 15 stakeholders (healthcare providers and family members). Content validity was assessed by 5 experts. Psychometric evaluation with 300 participants (100 physicians, 100 nurses, 100 family members) included explo

SUBMITTER: Diao YC 

PROVIDER: S-EPMC12677555 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature