Teletherapy Post-COVID-19: Comparisons With In-Person Client Characteristics and Service Utilization in Routine Practice.

ABSTRACT:

Objective

Telehealth psychotherapy (TH) has become widespread since the COVID-19 pandemic and has generally proven to be equally effective and acceptable as in-person (IP) treatment. However, it is unclear how TH and IP client characteristics and service utilization compare in routine practice post-pandemic.

Methods

Individual psychotherapy clients (N = 22,710) receiving routine treatment at 72 university counseling centers from 2021 to 2023 reported on their demographic and clinical characteristics, while service utilization was determined through chart review.

Results

Compared to IP clients, TH clients were more likely to identify as cisgender women, Hispanic/Latinx, and bisexual and were less likely to live with roommates. TH and IP clients reported roughly equival

SUBMITTER: Trusty WT 

PROVIDER: S-EPMC12688285 | biostudies-literature | 2026 Jan

REPOSITORIES: biostudies-literature