Mapping digital transformation and social impact in Italian healthcare: a holistic evaluation of organizational digital maturity.

ABSTRACT:

Context

Digital transformation (DT) is a key driver of innovation in the healthcare sector, as it improves efficiency, quality, and patient outcomes. In the Italian public healthcare system, assessing digital organizational maturity is essential to evaluate the readiness and ability to effectively implement DT, particularly in chronic care management.

Methods

This study used a multi-case approach to assess the digital organizational maturity of four Italian healthcare cases: "Silver Age - Multiple Screening", "Telemedicine for Chronic Disease Care", "Diabetes Network" and "Digital Healthcare Ecosystem". The assessment applied a holistic maturity model comprising four sequential stages: awareness, readiness, planning, and execution. Data collection included direct observation

SUBMITTER: Galdiero C 

PROVIDER: S-EPMC12723899 | biostudies-literature | 2025 Dec

REPOSITORIES: biostudies-literature