Women's Satisfaction with Gynecological Healthcare Services in a Public Tertiary Facility: A Questionnaire Study.

ABSTRACT: Background: To evaluate women's satisfaction with gynecological services at a public referral facility, recognizing the importance of patient satisfaction in assessing healthcare quality. Methods: Patient satisfaction was assessed with a 52-item questionnaire, targeting women undergoing laparoscopy/laparotomy, operative and office hysteroscopy, hormonal diagnostics, and others. The impact of patient-specific and hospitalization-related variables on satisfaction indicators and the relationships between provider-specific factors, expectation fulfillment, and readmission willingness were analyzed. Additionally, the institution's organizational culture was evaluated. Results: Analysis of 790 questionnaires revealed a median satisfaction score of 88.48% and scores of 92.31%

SUBMITTER: Gawron I 

PROVIDER: S-EPMC12732743 | biostudies-literature | 2025 Dec

REPOSITORIES: biostudies-literature