Telepharmacy Consultations (TPCs) in Local Pharmacies-A Bi-Centric Survey of Customer Opinions.

ABSTRACT: Background: Telepharmacy consultations (TPCs) became a routine element of pharmacy operations. However, there is limited data available on local pharmacy customer feedback related to TPC. Methods: A customer survey was developed seeking feedback on TPC. The pharmacy customers were invited to complete the survey in two local pharmacies in Germany. The survey and corresponding informed consent form were approved by the Ethics Committee. Results: In total, 178 pharmacy customers were enrolled (median age 41-50 years). From those, 37% agreed when asked whether they were generally interested in TPC. A total of 37% had the nearest pharmacy 5-15 min from their home. A total of 42% visited their pharmacy quarterly. A total of 36% used technical devices in median 1-2 h per days

SUBMITTER: Floch N 

PROVIDER: S-EPMC12736953 | biostudies-literature | 2025 Dec

REPOSITORIES: biostudies-literature