Technostress and generative AI in the workplace: a qualitative analysis of young professionals.

ABSTRACT: Generative artificial intelligence (GenAI) is rapidly diffusing into the workplace and is expected to substantially reshape roles, workflows, and skill requirements, particularly for young professionals as early adopters who are highly exposed to these tools. While GenAI is widely regarded as a means to increase productivity, its adoption may simultaneously introduce new challenges, including various forms of technostress. Drawing on 15 semi-structured interviews with young professionals in research and development (R&D), IT, finance, and marketing in organizations piloting or using GenAI, we conducted a structured qualitative content analysis guided by established technostress dimensions. Our findings indicate that classic technostress dimensions remain relevant but manifest differently a

SUBMITTER: Hogemann M 

PROVIDER: S-EPMC12741148 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature