Nursing Home Leadership Turnover and Its Association With Star Ratings and Consumer Satisfaction.

ABSTRACT:

Objective

Nursing home administrator (NHA) and director of nursing (DON) are the 2 key leadership positions in nursing homes (NHs) and play an important role in delivering high-quality long-term care services. However, the impact of DON turnover has not been well investigated compared with that of NHA. This study aims to investigate the association of NHA/DON turnover with 5-star ratings and consumer satisfaction.

Design

A cross-sectional analysis of Ohio NHs.

Setting and participants

An NH-level data set of Ohio NHs was constructed, containing 5-star ratings, consumer satisfaction scores, and NH characteristics. Six data sets were merged from the 2017 Nursing Home Compare Archive, 2017 Ohio Nursing Home Resident Satisfaction Survey, 2018 Ohio Nursing Home Family Sati

SUBMITTER: Kwon JH 

PROVIDER: S-EPMC12747133 | biostudies-literature | 2025 Nov

REPOSITORIES: biostudies-literature