The influence of emergency physician gender on patient experience surveys.

ABSTRACT:

Background

Patient experience surveys are used to evaluate emergency physician (EP) performance, but they may be subject to gender bias. This study aimed to quantify the impact of EP gender on (1) the use of communal and agentic descriptors in free-text comments and (2) quantitative scores on patient experience surveys.

Methods

This retrospective study was conducted in a single urban, academic tertiary care emergency department (ED) that serves a diverse patient population. We included surveys for patients discharged from the ED during 1/1/19-12/31/21. Primary outcomes were the use of positive communal and agentic descriptors of the EP in the free-text portions of the patient experience surveys. Secondary outcome was mean quantitative physician score. Analyses included descr

SUBMITTER: Jarman AF 

PROVIDER: S-EPMC12758795 | biostudies-literature | 2026 Feb

REPOSITORIES: biostudies-literature