Developing an artificial intelligence-powered question-and-answer chatbot with English-Spanish capabilities for new mothers.

ABSTRACT:

Objectives

Generative AI chatbots are revolutionizing health education by making complex information more accessible to the public. However, their use presents risks, including bias, hallucinations, ethical concerns, and misinformation, which are particularly critical in health contexts where incorrect guidance can have serious consequences. Ensuring safety, accuracy, and reliability is essential, especially in maternal and infant health.

Materials and methods

We developed a multilingual chatbot, called Rosie, that employs a 3-stage AI pipeline, including a retriever, re-ranker, and generative model, to deliver efficient and relevant responses. To evaluate Rosie, we conducted a randomized controlled trial with pregnant and postpartum women (aged 14+ years, with infants under

SUBMITTER: Nguyen QC 

PROVIDER: S-EPMC12772640 | biostudies-literature | 2026 Feb

REPOSITORIES: biostudies-literature