Sustainability driven mechanism underlying crowdsourcing solvers' innovation behavior in the digital era evidence from SEM and fsQCA.

ABSTRACT: To explore the impact mechanism of service quality in the context of crowdsourcing communities on solvers' innovation behavior, taking organizational psychological ownership and continuous knowledge contribution intention as mediators, and interdependent self-construal as moderator, this study uses structural equation modeling and fuzzy set qualitative comparative analysis (fsQCA) with 802 samples of crowdsourcing solvers to verify the theoretical model. The results show that service quality in the context of crowdsourcing communities is divided into three dimensions, all of which positively promote solvers' innovation behavior. Organizational psychological ownership and continuous knowledge contribution intention play a chain-mediating role in this process. Interdependent self-construal p

SUBMITTER: Jin X 

PROVIDER: S-EPMC12780156 | biostudies-literature | 2026 Jan

REPOSITORIES: biostudies-literature