Patient satisfaction in outdoor department of primary health care facilities in Rohingya refugee camps in Bangladesh: A cross-sectional study.

ABSTRACT:

Background

Perception of patients on healthcare services is important in evaluating the quality of a healthcare structure. Focusing on a major humanitarian emergency in South-East Asia, this research aims to explore patient satisfaction regarding primary health care in Rohingya refugee camps placed in Bangladesh.

Methods

We conducted this cross-sectional study during November 2023 - March 2024 in five randomly selected primary health care centers in five different Rohingya refugee camps of Bangladesh. Upon selection by systematic random sampling method, 810 outdoor patients were interviewed in-person by trained data collectors. We utilized a structured questionnaire based on the Patient Satisfaction Questionnaire Short Form (PSQ‑18) of Marshall and Hays. We analyzed complete

SUBMITTER: Islam R 

PROVIDER: S-EPMC12798992 | biostudies-literature | 2026

REPOSITORIES: biostudies-literature