Predictors of Professional Responses in Nonprofit Mental Health Forums: Interpretable Machine Learning Analysis.

ABSTRACT:

Background

Online mental health communities increase access and equity for patients seeking psychological support. User demand and professional contributions are key to their sustainability. While previous research has examined factors influencing physicians' participation in online consultation platforms, limited attention has been given to how post characteristics affect the quantity and length of professional responses in nonprofit mental health communities.

Objective

This study aims to examine how textual (ie, topic, sentiment, title length, and content length) and contextual (ie, page views and posting time) characteristics of inquiries in nonprofit mental health forums influence the quantity and length of responses from mental health professionals, providing insights f

SUBMITTER: Geng S 

PROVIDER: S-EPMC12817036 | biostudies-literature | 2026 Jan

REPOSITORIES: biostudies-literature