Mobile phone infrastructure provides evidence of improved HIV viral load monitoring in Malawi.

ABSTRACT: Malawi has 991,600 people living with HIV and has expanded access to annual HIV viral load testing to enhance care quality for clients. However, significant delays persist in returning viral load (VL) results back to facilities and to clients. To address this, we implemented a digital VL results return (VLRR) application, using existing mobile phone platforms to expedite results return to clients and healthcare providers (HCPs).VLRR is a digital SMS/USSD platform leveraging mobile phones to reduce turnaround time (TAT) and improve access to VL results. To evaluate the VLRR intervention, we: (1) estimated the TAT for digital results return, (2) calculated open rates of digital results, (3) conducted a mixed methods evaluation with VLRR users, and (4) estimated the potential cost savings fro

SUBMITTER: Haggard R 

PROVIDER: S-EPMC12822985 | biostudies-literature | 2026 Jan

REPOSITORIES: biostudies-literature