Patient satisfaction with dialysis services provided across different providers in Saudi Arabia.

ABSTRACT:

Objectives

This study aimed to evaluate patient satisfaction with dialysis services provided across different healthcare sectors in Saudi Arabia, including governmental and private facilities, and to identify key determinants influencing satisfaction levels.

Methods

A cross-sectional observational study was conducted using secondary data from dialysis patients attending Ministry of Health, Diaverum, and DaVita facilities between January and December 2023. Patient satisfaction data were collected through the Press Ganey survey, a validated instrument assessing six domains: registration, care, dialysis, pharmacy, personal issues, and personal experience. Descriptive statistics summarized patient demographics and satisfaction scores, while regression analysis identified factors

SUBMITTER: Monshi SS 

PROVIDER: S-EPMC12832406 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature