Assessment of Patient Satisfaction Levels and Determinants in Outpatient Clinics of Ministry of Health Tertiary Hospitals in Saudi Arabia: A Survey Analysis.

ABSTRACT: Patient satisfaction is key in determining healthcare quality and essential in Saudi Arabia's Vision 2030 healthcare transformation. This study assessed outpatient satisfaction with healthcare services across Saudi Arabia. This is a secondary analysis of a nationwide, cross-sectional, standardized, self-administered Press-Ganey survey from various regions of Saudi Arabia. Patient satisfaction was measured across 10 domains across healthcare services with a 5-point Likert scale, which was then converted to a percentage-based mean score. Statistical analyses were done using SPSS, with results considered statistically significant at P < .05. Differences in patient satisfaction scores were observed. Males reported slightly higher satisfaction than females in 9 out of 10 domains, with me

SUBMITTER: El Dalatony MM 

PROVIDER: S-EPMC12855723 | biostudies-literature | 2026

REPOSITORIES: biostudies-literature