Health policy and facility factors influencing the effectiveness of medical assessments for people with disabilities in Hanoi, Vietnam: A qualitative study.

ABSTRACT: Disability assessment determines access to social and healthcare support, yet the operation of assessment pathways may be shaped by policy implementation and facility capacity. We conducted a qualitative descriptive study at the Hanoi Medical Assessment Center, Vietnam, using purposive sampling and semi-structured, in-depth interviews with 13 stakeholders, including people with disabilities, guardians, administrative and reception staff, district social-protection officials, medical examiners, and center leaders. Interviews were audio-recorded, transcribed verbatim, and analyzed using thematic analysis. Four interconnected themes were identified: administrative fragmentation and procedural burden, communication gaps and reliance on informal information channels, infrastructure constraints

SUBMITTER: Nhu DD 

PROVIDER: S-EPMC13633007 | biostudies-literature | 2026 Oct

REPOSITORIES: biostudies-literature