Psychometric properties of the Dutch version of the Hospital-level Consumer Assessment of Health Plans Survey instrument.

ABSTRACT:

Objectives

To assess the reliability and validity of a translated version of the American Hospital-level Consumer Assessment of Health Plans Survey (H-CAHPS) instrument for use in Dutch health care.

Data sources/study setting

Primary survey data from adults aged 18 years or more who were recently discharged from two multispecialty city hospitals in the Netherlands.

Study design

We used forward and backward translation procedures and a panel of experts to adapt the 66-item pilot H-CAHPS into a 70-item Dutch instrument. Descriptive statistics and standard psychometric methods were then used to test the reliability and validity of the new instrument.

Data collection

From late November 2003 to early January 2004, the survey was administered by mail to 1,996 patient

SUBMITTER: Arah OA 

PROVIDER: S-EPMC1681536 | biostudies-literature | 2006 Feb

REPOSITORIES: biostudies-literature