Communication between South Asian patients and GPs: comparative study using the Roter Interactional Analysis System.

ABSTRACT:

Background

The UK South Asian population has poorer health outcomes. Little is known about their process of care in general practice, or in particular the process of communication with GPs.

Aim

To compare the ways in which white and South Asian patients communicate with white GPs.

Design of study

Observational study of video-recorded consultations using the Roter Interactional Analysis System (RIAS).

Setting

West Yorkshire, UK.

Method

One hundred and eighty-three consultations with 11 GPs in West Yorkshire, UK were video-recorded and analysed.

Results

Main outcome measures were consultation length, verbal domination, 16 individual abridged RIAS categories, and three composite RIAS categories; with comparisons between white patients, South Asian pa

SUBMITTER: Neal RD 

PROVIDER: S-EPMC1927096 | biostudies-literature | 2006 Nov

REPOSITORIES: biostudies-literature