Implementation of Advanced Access in general practice: postal survey of practices.

ABSTRACT:

Background

Advanced Access has been strongly promoted as a means of improving access to general practice. Key principles include measuring demand, matching capacity to demand, managing demand in different ways and having contingency plans. Although not advocated by Advanced Access, some practices have also restricted availability of pre-booked appointments.

Aim

This study compares the strategies used to improve access by practices which do or do not operate Advanced Access.

Design of study

Postal survey of practices.

Setting

Three hundred and ninety-one practices in 12 primary care trusts.

Method

Questionnaires were posted to practice managers to collect data on practice characteristics, supply and demand of appointments, strategies employed to manage de

SUBMITTER: Goodall S 

PROVIDER: S-EPMC1934051 | biostudies-literature | 2006 Dec

REPOSITORIES: biostudies-literature