The impact of general practitioner morale on patient satisfaction with care: a cross-sectional study.

ABSTRACT:

Background

The association between stress and morale among general practitioners (GP) is well documented. However, the impact of GP stress or low morale on patient care is less clear. GPs in the UK now routinely survey patients about the quality of their care including organizational issues and consultation skills and the General Practice Assessment Questionnaire (GPAQ) is widely used for this purpose. We aimed to see if there was a relationship between doctor morale as measured by a validated instrument, the Morale Assessment in General Practice Index (MAGPI) and scores in the GPAQ.

Methods

All GPs in Lothian, Scotland who were collecting GPAQ data were approached and asked to complete the MAGPI. Using an anonymised linkage system, individual scores on the MAGPI were linked

SUBMITTER: McKinstry B 

PROVIDER: S-EPMC2072947 | biostudies-literature | 2007 Sep

REPOSITORIES: biostudies-literature