User experiences of evidence-based online resources for health professionals: user testing of The Cochrane Library.

ABSTRACT:

Background

Evidence-based decision making relies on easy access to trustworthy research results. The Cochrane Library is a key source of evidence about the effect of interventions and aims to "promote the accessibility of systematic reviews to anyone wanting to make a decision about health care". We explored how health professionals found, used and experienced The Library, looking at facets of user experience including findability, usability, usefulness, credibility, desirability and value.

Methods

We carried out 32 one-hour usability tests on participants from Norway and the UK. Participants both browsed freely and attempted to perform individually tailored tasks while "thinking aloud". Sessions were recorded and viewed in real time by researchers. Transcriptions and videos

SUBMITTER: Rosenbaum SE 

PROVIDER: S-EPMC2529276 | biostudies-literature | 2008 Jul

REPOSITORIES: biostudies-literature