Can additional patient experience items improve the reliability of and add new domains to the CAHPS hospital survey?

ABSTRACT:

Context

The Centers for Medicare and Medicaid Services will introduce the reporting of patient surveys in 2008. The Consumer Assessment of Health Care Providers and Systems (CAHPS) Hospital Survey contains 18 questions about hospital care. Internal consistency reliability of the discharge information scale is relatively low and some important domains of care are not represented.

Objective

To determine whether adding questions increases the reliability and validity of the survey.

Data sources and study setting

Surveys of patients at 181 hospitals participating in the California Hospitals Assessment and Reporting Taskforce (CHART), an initiative for voluntary public reporting of hospital performance in California.

Study design

CHART added nine questions to the CA

SUBMITTER: Rothman AA 

PROVIDER: S-EPMC2613993 | biostudies-literature | 2008 Dec

REPOSITORIES: biostudies-literature