Pilot study of providing online care in a primary care setting.

ABSTRACT:

Objective

To study the use of e-visits in a primary care setting.

Patients and methods

A pilot study of using the Internet for online care ("e-visits") was conducted in the Department of Family Medicine at Mayo Clinic in Rochester, MN. Patients in the department preregistered for the service, and then were able to use the online portal for consultations with their primary care physician. Use of the online portal was monitored and data were collected from November 1, 2007, through October 31, 2009.

Results

During the 2-year period, 4282 patients were registered for the service. Patients made 2531 online visits, and billings were made for 1159 patients. E-visits were submitted primarily by women during working hours and involved 294 different conditions. Of the 2531 e-v

SUBMITTER: Adamson SC 

PROVIDER: S-EPMC2912730 | biostudies-literature | 2010 Aug

REPOSITORIES: biostudies-literature