Total quality management and performance in substance abuse treatment centers.

ABSTRACT:

Objective

To examine the relationship of organizational characteristics of substance abuse treatment centers with their use of quality management practices (total quality management [TQM]) and the contribution of TQM use to a center's provision of comprehensive care and to use of evidence-based treatment practices.

Data sources

Data were collected from a national sample of over 700 private and public substance abuse treatment centers in the National Treatment Center Study.

Study design

The design was a cross-sectional field study. The key variables were three TQM practices, the provision of comprehensive treatment services, and the implementation of evidence-based treatment practices. Numerous organizational characteristics were controlled.

Data collection

The

SUBMITTER: Fields D 

PROVIDER: S-EPMC2976772 | biostudies-literature | 2010 Dec

REPOSITORIES: biostudies-literature