Smoking cessation quitlines in Europe: matching services to callers' characteristics.

ABSTRACT:

Background

Telephone quitlines offer a wide range of services to callers, including advice and counsel, and information on pharmacotherapy for smoking cessation. But, little is known about what specific quitline services are offered to smokers and whether these services are appropriately matched to characteristics of smokers. This study examines how quitline services are matched to callers' level of addiction, educational level, stage-of-change with quitting, and whether they are referred by a doctor or other health professional.

Methods

Between February 2005 and April 2006, 3,585 callers to seven European quitlines responded to our survey. During the course of and immediately after the call, quitline counsellors collected descriptive data on callers' characteristics and the

SUBMITTER: Willemsen MC 

PROVIDER: S-EPMC3020686 | biostudies-literature | 2010 Dec

REPOSITORIES: biostudies-literature