Inpatient satisfaction and job satisfaction/stress of medical workers in a hospital with the 7:1 nursing care system (in which 1 nurse cares for 7 patients at a time).

ABSTRACT:

Objectives

Inpatient satisfaction, job satisfaction/stress of medical workers, and hospital profitability under the 7:1 nursing care system (in which 1 nurse cares for 7 patients at a time) were compared with those under the 10:1 system at a hospital with the diagnosis procedure combination (DPC) payment system.

Methods

A total of 202 inpatients discharged from the Departments of Cardiology and Metabolism completed an inpatient satisfaction questionnaire. A total of 108 medical workers were recruited to survey their job satisfaction/stress and to estimate the effects of the DPC. The profits for 10 cardiac and metabolic diseases in 2008 were compared with those in 2007.

Results

Mean inpatient satisfaction scores were around 4 ("somewhat satisfied") under both the 10:1

SUBMITTER: Fujimura Y 

PROVIDER: S-EPMC3047663 | biostudies-literature | 2011 Mar

REPOSITORIES: biostudies-literature